Sunday, October 5, 2008

What is ISO9001:2008

ISO9001:2008 is a standard for quality management system. ISO9001:2008 is expected to be issued and published on October 31, 2008 or latest by end of the year.

ISO9001:2008 is a revised version of ISO9001:2000 standard. ISO9001 series of standards are expected to be reviewed and revised every 5 to 8 years.

The first version was ISO9001:1987. This was later replaced by ISO9001:1994, after a span of 7 years. It was later replaced by the current ISO9001:2000, after a span of 6 years.

ISO9001:2008 specifies requirements for a quality management system where a company or organization needs to demonstrate its ability to consistently provide product and/or services that meets customer and applicable statutory and regulatory requirements.

ISO9001:2008 aims to enhance customer satisfaction through the effective implementation of the quality management system. ISO901:2008 also includes processes for continual improvement of the system. ISO9001:2000 also emphasises conformity to customer and applicable statutory and regulatory requirements.

All requirements of ISO 9001:2008 are generic and are intended to be applicable to all companies and organizations, regardless of type, size and product and/or services provided.

Where any requirement(s) of ISO 9001:2008 (expecially 7.3, 7.5.2, 7.5.4, 7.6) cannot be applied due to the nature of an organization and its product, this can be considered for exclusion.

Where exclusions are made, claims of conformity to ISO 9001:2008 are not acceptable unless these exclusions are limited to requirements within Clause 7 (expecially 7.3, 7.5.2, 7.5.4, 7.6), and such exclusions do not affect the organization's ability, or responsibility, to provide product and/or service that meets customer and applicable statutory and regulatory requirements.

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